At Oxiron Investments, we strive to make your shopping experience as seamless and convenient as possible. Here’s a step-by-step guide to our order processing, payment options, and delivery methods.
Placing an Order
- Browse Our Collection: Explore our wide range of home and office furniture on our website.
- Select Your Items: Choose the furniture pieces you wish to purchase and add them to your cart.
- Review Your Cart: Once you’ve added all desired items, review your cart to ensure everything is correct.
- Proceed to Checkout: When you’re ready, proceed to the checkout page to complete your order.
Payment Options
We offer three secure and convenient payment methods:
- Lipa na Mpesa: Easily pay using your Mpesa account. Follow the prompts during checkout to complete your payment.
- Card Payments: We accept major credit and debit cards. Enter your card details securely on our payment page.
- Cash on Delivery: Prefer to pay in cash? Choose the Cash on Delivery option, and you can pay when your order is delivered.
Delivery Methods
We offer two delivery methods to suit your needs:
- Local Pickup: If you prefer to collect your order in person, select the Local Pickup option. You can pick up your items from our designated location at no additional cost. Our team will notify you when your order is ready for pickup.
- Flat Rate Shipping: For the convenience of home delivery, choose our Flat Rate Shipping option. A flat rate charge will be applied at checkout, ensuring no surprise costs. Our delivery team will ensure your furniture is delivered to your specified address.
Order Confirmation and Processing
- Order Confirmation: Once you’ve completed your purchase, you’ll receive an order confirmation email with all the details of your order.
- Order Processing: Our team will start processing your order immediately. This includes preparing your items for pickup or delivery and ensuring everything meets our quality standards.
- Shipping and Delivery: If you’ve selected Flat Rate Shipping, our team will coordinate the delivery to your specified address. We’ll keep you informed about the delivery schedule and any updates.
Support and Queries
If you have any questions or need assistance with your order, our customer service team is here to help. Contact us via phone, email, or through our website’s contact form.
Thank you for choosing Oxiron Investments. We look forward to delivering exceptional furniture and service to you!